New 411 Directory Assistant

Nuance Communications has launched a new directory assistant service called Say Hello.  The service allows consumers to get easy access to directory listings via their home or mobile phone.  The service uses speech recognition to match callers with the best business directory available and where s

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AutoTrader UK providing Call Filtering

The Trader Media Group in the UK is offering a service for classified advertisers to filter inbound calls from unsolicited services.  The service is available primarily to Autotrader.co.uk advertisers and filters out 220 known solicitors that typically canvas the Autotrader.co.uk listings.  The s

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YP Corp acquires Philippines Call Center

YP Corp announced that they have acquired OnCall Subscriber Management Inc based out Manila, Philippines. The deal gives YP Corp state of the art access to customer management and call center technology. Its an interest decision when most of the industry is moving towards outsourced call c

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