RefreshClassifieds

The National Post released its new site design and the results are impressive. They have gone from the smaller text with gnawing prominent yellow, to larger images and lots of them, cleanly placed on the home page. The screen width in this newer sleeker post site has also grown, making the content images aesthetically pleasing. The site still, unfortunately, makes you scroll to infinity to get to the content placed at the bottom of the screen (all newspapers seem to be repeating this mistake). This just means that the Post could utilize links on their home page a little better.

What makes this re-vamp monumental for the National Post is that they have dropped the subscriber barriers. All of their content will be served, for free, online. The post will also look to include blogs for a more personal editorial take on news and current events.

HGTV recently launched a new site called FrontDoor that is built on the concept of real estate services and fueled by property listings.

FrontDoor will be going head to head with Realtor.com and Zillow and Realtor.com, according to HitWise, was the most trafficked real estate site in the US, week ending December 8^th. So, competition will be tough for FrontDoor.

The HGTV real estate site launched with 1.2 million listings – not bad. Those listings however, are the result of current relationships Scribs HGTV has with aggregators of real estate listings and are not the result of organic growth.

FrontDoor is hoping that it will appeal to home seekers through their intuitive home-buying guides that are developed for the individual. They go as far as to create home buying tips for women, tips for those buying real estate with friends, foreclosure counseling and much more. They have tried to outwardly cover the services the other sites have not.

Given the turbulent times the American real estate market is going through, it is risky to launch another properties site, but if FrontDoor can leverage their services as their niche, it just may work.

The New York Post, one of oldest and fastest growing daily Newspaper publishers in the US with 4 Million monthly users, has partnered with Oodle, one of the largest online classified sites.  Oodle.com works by aggregating classified listings from a variety of sources so that users can get access to them on a single site.

It would appear that Oodle will provide a custom built classified site for the general classified listings.  The NYpost.com will continue to maintain separate classified listings for Automotive, Jobs, Real Estate and Dating.

The choice to use Oodle as a provider is an odd for the NYpost.com because Oodle aggregates all classified listings and it may now be possible for competitive classified listings to appear.  All listings in the general classified section will be free but this approach may drive traffic to competitive sites.   Its not clear if the NYpost.com and Oodle will actively filter competitive listings to avoid this problem.

I think it has been said and everyone now gets it that traditional sources of news have got to e-enable themselves in order to stand a chance at competing. Newspapers get that - The issue newspapers are faced with now is what to do once with the site once it has been built? In essence – ‘How do we drive traffic to our site?’ It should first be said that there aren’t too many publishers asking this question, as many of them rely on organic search terms to get by – and of course - focusing organically does not foster growth. However, there are few who understand e-sales and the value of creating a massive marketplace online for the benefits of buyers, sellers and information gatherers.

I performed random searches for things that newspapers generally target as their big verticals. The results confirmed that newspapers have not been doing all that they can to optimize their sites and as a result, are missing the opportunity to expand their marketplace.

• Apartments for Rent in NY – Kijiji appeared five times in the first two pages, but no New York Times.
• Used Cars LA – Kijiji again had dominant listings, but no LA Times or even Auto Trader
• Used Cars Toronto – A newspaper site (Wheels – Toronto Star) appeared on the second page of my search results.

The test could go on and on, but the point is the ‘build it and they will come’ mentality has the potential to cripple even the most web savvy publisher, very quickly.

From what we can see today, search engines are looking at ways to better the search experience through personalization. To a publisher or site owner, this means there should be less reliance on someone Googling your business name as opposed to your products. In order for search results to work for you, you need to start thinking like the customer and include Meta Tags that are relevant in likeness to the terms a customer would use, while performing a search. You should also be thinking about your site architecture and decide on the pages or content you want measured, read and trafficked - You should optimize those pages as well.

If this seems daunting, there are services that can help you. You can reference the service of a search-marketing agency and they will not only consult on SEO (search engine optimization), but also SEM (search engine marketing). If you think you can handle it yourself, use a robust reporting source like Hitwise to keep current on how people in your marketplace are searching for the items or services you offer, as well as see how your competitors are stacking up in regards to search.

The findings from a study performed by Penn State’s Dr. Jim Jansen and Amanda Spink, earlier this year, summarizes it best:

• Half of all users entered only one search query.
• 54 percent viewed just one page of search results per visit to the search engine.
• Searchers typically visit only the top three search results.
• About 55 percent of users checked out one result only.
• Only 19 percent went on to the second page.
• Fewer than 10 percent bothered with the third page of results.
• More than 80 percent stopped after looking at three results

Hitwise is reporting that the Nintendo Wii is the leading search for shopping and classified sites, accounting for 0.19% in the category.  Nintendo has been struggling worldwide to maintain inventory of the Wii and many times brand new consoles are being sold a premium on classified sites.  Other popular search items were “apple ipod”, “ipod” and “iphone”.

If your a classified site opperator you can use this information to help drive traffic to your site.  If you have advertising focused on the Wii or the Apple iPod products make they are being found by search engines ( like Google ) and customers can easily find these sections.

Techcrunch is reporting that Edgio, a start-up focused on syndicating classified listings.  Throughout the summer the company was continually launching new services to syndicate classified listings, most of them without a strong monetization strategy.

No word on the Edgeio.com site about the shutdown or plans to liquidate assets.

Autotrader in Canada has revamped their cover with the help of Lucie Lacava, a well known magazine designer. This is second major overall of the Autotrader magazine design since the Yellow Pages Group purchased the brand in 2006. The cover maintains the Autotrader signature red masthead and continues with the ‘Come meet your match’ tag line that was introduce last year. The new design can be seen here, with the press release here.

While the new cover looks create in the design mock-up its not clear how it will work on the street. Most of the Autotrader magazines generated significant revenue from selling the cover as a premium ad unit and this might the sleek design in competition with revenue. The announcement did not include details on which regions have already deployed the new magazine design or if the design would also apply to the Hebdo line of magazines in Quebec.

Disclosure: I worked for the Yellow Pages Group from Feb 2006 to Jun, 2007.

Ozfreeonline.com has recently announced that they are the largest free classified site in Australia.  No source for this claim was referenced but interesting to see the free classified model moving down under.  The site is well design and its very easy to navigate between the different classified sections.

The announcement also highlights a common problem today with free classified with users facing no shortage of options to advertise with.   We think its only a matter of time before stronger tools become available to allow users to post their classified listings to multiple sites.  Obviously the smaller sites have the most to benefit from this approach but it should provide significant value for users too.

Superpages.com announced its release of added user functionality to their site. Superpages users can now update business profiles, add photos and participate in business specific blogs. The added UGC elements will go far in differentiating Superpages against the many existing local online directories.

Traditionally, the directory business has been seen as a utilitarian device. The more aged, well-entrenched directory players consider their jobs to be as an information portal only and because of this mind-set, they have pained as advertisers are finding other online user centric and interactive ways to spread the word of their businesses existence.

The changes idearc is making to their Superpages.com product are headed in the right direction. They are taking considerable efforts to focus more on the consumer and as a result, improving their ‘customer reach and loyalty’ story.